My husband works offshore and can not access his phone that has the text with the recov...

GetHuman841663's customer service issue with Yahoo from July 2018

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The issue in GetHuman841663's own words
My husband works offshore and can not access his phone that has the text with the recovery code on it. The email address for a recovery code is an old email address that I also do not have the password to get into. So what i am asking is how does my husband get into his yahoo email from his desk top off shore since he doesnt have access to the the phone number on file? Is there a way I can get into my old email *****@***.com so maybe the code can get sent to that email since thats the recovery email on file. or can his recovery code get sent to my current email or even his work email address?
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Yahoo

Customer service issue
Reported by GetHuman841663
Jul 2nd, 2018 - a yr ago
I have an issue with Yahoo too
Fixed
Seen by 5 customers so far
Similar issue to 25390 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman841663 started working on this issue
Jul 2nd, 2018 2:36pm
GetHuman841663 indicated the issue is not fixed yet.
Jul 2nd, 2018 2:46pm
GetHuman841663 indicated the issue is not fixed yet.
Jul 2nd, 2018 3:56pm
GetHuman841663 indicated the issue is not fixed yet.
Jul 2nd, 2018 3:58pm
GetHuman841663 indicated the issue is not fixed yet.
Jul 5th, 2018 4:52pm