I forgot my pass word so I reset it. A code was sent to me. Once I entered the code I w...

GetHuman-kesiagre's customer service issue with Yahoo from July 2018

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The issue in GetHuman-kesiagre's own words
I forgot my pass word so I reset it. A code was sent to me. Once I entered the code I was able to get into my email. I never change it from the code that was sent. A day later my phone reset it self so I lost all my information and I can't get into my yahoo email. My old cell number is linked to my yahoo account so I can't get a code texted to me nor emailed to me. I really need to get into my account. All my important bills, collage, work, communication goes to that account.
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Yahoo

Customer service issue
Reported by GetHuman-kesiagre
Jul 2nd, 2018 - a yr ago
I have an issue with Yahoo too
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Seen by 6 customers so far
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-kesiagre started working on this issue
Jul 2nd, 2018 4:29am
GetHuman-kesiagre indicated the issue is not fixed yet.
Jul 2nd, 2018 5:56am
GetHuman-kesiagre indicated the issue is not fixed yet.
Jul 2nd, 2018 5:57am
GetHuman-kesiagre indicated the issue is not fixed yet.
Jul 3rd, 2018 5:44am