I accidentally dropped my old phone the entire screen shattered I have no way to use it...

GetHuman-cmwlif's customer service issue with Yahoo from June 2018

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The issue in GetHuman-cmwlif's own words
I accidentally dropped my old phone the entire screen shattered I have no way to use it access it or do anything on it I got a new phone and now for me to get into my Yahoo mail it's telling me I need some type of passkey that I have no access to be able to get because I no longer have the phone number that I had on my other phone and it's not recognizing any of the emails that I put in as one of my backup emails so I have no way to access my Yahoo account so I need to figure out how to get into my account
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Yahoo

Customer service issue
Reported by GetHuman-cmwlif
Jun 30th, 2018 - a yr ago
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Timeline
GetHuman-cmwlif started working on this issue
Jun 30th, 2018 10:55pm