Hello I been having problems helping my mom into her yahoo account. her old e-mail was...

GetHuman834500's customer service issue with Yahoo from June 2018

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The issue in GetHuman834500's own words
Hello I been having problems helping my mom into her yahoo account. her old e-mail was *****@***.com we cant remember her password. Could you send me her password. We gotten her new account but just cant remember her new address and password. We appreciate it. Thank you and I was talking to someone while I sorry for closing you out I didn't meant to do that. I just could fine you. Thank you
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Yahoo

Customer service issue
Reported by GetHuman834500
Jun 29th, 2018 - a yr ago
I have an issue with Yahoo too
Fixed
Seen by 2 customers so far
Similar issue to 24173 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman834500 started working on this issue
Jun 29th, 2018 8:03pm
GetHuman834500 indicated the issue is not fixed yet.
Jun 29th, 2018 8:04pm