Scam or is it the way Yahoo does things now.

GetHuman-gigglepa's customer service issue with Yahoo from June 2018

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The issue in GetHuman-gigglepa's own words
Find out if a scam ... First I received an e-mail stating that they were deleting my yahoo messenger saying that you were doing away with it. Today I received another e-mail stating they were deactivating my mail and if it wasn't me doing this to send them my password...is this a scam or do you all ask for passwords to prove that it's you because I didn't ask to deactivate my account...I want to keep it and it's not showing anyone else signing into my account.
I don't want to lose my account because they gave me til end of day to give my password and usually they never ask your password to prove its you when someone hacks you...usually they give you a link to change password or disregard if it was you.
Tell me if its a scam or not so I can fix it because I don't want to lose my account.
I've been a customer since early **'s
Yes. I tried finding a contact link to contact yahoo. Then I looked for any other customer complaints of same thing and nothing. So I went into my browser and clicked on getahuman..I see there were other customer had same problem without a resolve and would think at **,*** customers they would know but it won't show the customers complaint.
I have an issue with Yahoo too
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Yahoo

Messenger, mail
Customer service issue
Reported by GetHuman-gigglepa
Jun 29th, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
Similar issue to 24101 others
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Timeline
GetHuman-gigglepa started working on this issue
Jun 29th, 2018 5:43pm