Hello **I have problems with acces to my email account *****@***.com. I don't have acce...

GetHuman-alinaele's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
GetHuman-alinaele's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alinaele will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-alinaele can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-alinaele's own words
I tried to contact but not working, always asking for the phone numbers that I don't use anymore. I have my password but I can't use that because of the settings from Yahoo sign in ... Hello **I have problems with acces to my email account *****@***.com. I don't have acces to my old phone numbers (no more in service). I cant acces my email with password, I don't know what to do.
I need my email
GetHuman-alinaele did not yet indicate what Yahoo should do to make this right.
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Yahoo

Yahoo mail
Customer service issue
Reported by GetHuman-alinaele
Jun 28th, 2018 - a yr ago
I have an issue with Yahoo too
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Seen by 14 customers so far
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-alinaele started working on this issue
Jun 28th, 2018 10:39am
GetHuman-alinaele indicated the issue is not fixed yet.
Jun 28th, 2018 2:23pm
GetHuman-alinaele indicated the issue is not fixed yet.
Jun 28th, 2018 2:25pm
GetHuman-alinaele indicated the issue is not fixed yet.
Jun 28th, 2018 2:26pm
GetHuman-alinaele indicated the issue is not fixed yet.
Jun 28th, 2018 2:26pm
GetHuman-alinaele indicated the issue is not fixed yet.
Jun 28th, 2018 2:27pm
GetHuman-alinaele indicated the issue is not fixed yet.
Jun 28th, 2018 2:27pm
GetHuman-alinaele indicated the issue is not fixed yet.
Jun 28th, 2018 2:28pm
GetHuman-alinaele indicated the issue is not fixed yet.
Jun 28th, 2018 3:28pm
GetHuman-alinaele indicated the issue is not fixed yet.
Jun 28th, 2018 3:33pm
GetHuman-alinaele indicated the issue is not fixed yet.
Jun 29th, 2018 10:34am
GetHuman-alinaele indicated the issue is not fixed yet.
Jun 29th, 2018 1:35pm
GetHuman-alinaele indicated the issue is not fixed yet.
Jun 29th, 2018 2:32pm
GetHuman-alinaele indicated the issue is not fixed yet.
Jun 30th, 2018 6:38pm