I don't have my old cell* and I'm locked out of my old gmail Yahoo has on file to chang...

GetHuman-mworrell's customer service issue with Yahoo from June 2018

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The issue and preferred resolution, in GetHuman-mworrell's own words:
I don't have my old cell* and I'm locked out of my old gmail Yahoo has on file to change my forgotten p***word. The account key Yahoo sent to my new gmail says invalid. What is the fix. It's not my fault Yahoo got hacked and now I'm in jepordy of losing **** emails inluding my resume and wifes cell*. My account ID is *****@***.com
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-mworrell
Jun 26th, 2018 - 2 mons ago
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-mworrell started working on this issue
Jun 26th 3:12am