Hi there, I signed in with my Facebook account for Poshmark, and my Facebook has an old...

GetHuman820352's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman820352's own words
Hi there, I signed in with my Facebook account for Poshmark, and my Facebook has an old email that I never use. I am trying to redeem my money after making a sale, and it won’t let me do so because it keeps insisting on sending a code to that email. Even though I know the password to the email account, Yahoo is stating that “there’s been suspicious activity on the account” so it’s refusing to let me log in, and the backup email it states is one I have never seen before, so I am unsure on where that came from.
GetHuman820352 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman820352
Jun 25th, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 5 customers so far
Similar issue to 22135 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman820352 started working on this issue
Jun 25th 10:52pm
GetHuman820352 indicated the issue is not fixed yet.
Jun 25th 10:53pm
GetHuman820352 indicated the issue is not fixed yet.
Jun 26th 2:16pm