I tried to access my yahoo mail, but had forgotten my password. I used the instructions...

GetHuman819126's customer service issue with Yahoo from June 2018

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GetHuman819126's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman819126 will want to follow the link below to head to their help center. We will check on GetHuman819126 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman819126 may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman819126's own words
I tried to access my yahoo mail, but had forgotten my password. I used the instructions for recovery of it. I got to the prompt where it asks if you are a robot. I clicked no and looked at the pictures and answered and verified. hat did not help, but kept asking me to ID the photos and didn't take to where I could reset.
GetHuman819126 did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman819126
Jun 25th, 2018 - 7 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 22026 others
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GetHuman819126 started working on this issue
Jun 25th, 2018 6:04pm