I am trying to access email for husband who passed away. His phone has been deactivated...

GetHuman811840's customer service issue with Yahoo from June 2018

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The issue in GetHuman811840's own words
I am trying to access email for husband who passed away. His phone has been deactivated. I can not access the key. There Is vital financial information I am trying to access as administrator of his estate. Can you please help? Thank you. H*****@***.com
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Customer service issue
Reported by GetHuman811840
Jun 25th, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 5 customers so far
Similar issue to 21953 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman811840 started working on this issue
Jun 25th 3:40pm
GetHuman811840 indicated the issue is not fixed yet.
Jun 25th 3:40pm