I haven't used my email account in years and it hasn't been deactivated because I tried...

GetHuman818161's customer service issue with Yahoo from June 2018

1 view
 | 
21913 similar
 | 
0 following
Help with my Yahoo issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Yahoo help.
The issue and preferred resolution, in GetHuman818161's own words:
I haven't used my email account in years and it hasn't been deactivated because I tried to create the same email and it still exists. I dont remember my p***word and my phone number has changed so there is no way to verify except for my date of birth and name. I cant remember if there were security questions but there is no option for that when trying to recover it. Can you help me?
I trust that Yahoo will make this right and come up with a resolution that is fair.
Help with my Yahoo issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman818161 fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman818161
Jun 25th, 2018 - 2 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 21913 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman818161 started working on this issue
Jun 25th 2:37pm