I am trying to access an old account if mine that I haven't used in a long time, but I...

GetHuman-amrhos's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman-amrhos may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman-amrhos's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-amrhos will want to follow the link below to head to their help center. We will check on GetHuman-amrhos later to make sure it's all set or try to help escalate.
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue and preferred resolution, in GetHuman-amrhos's own words:
I am trying to access an old account if mine that I haven't used in a long time, but I do not remember the p***word and when I answer the security questions I can remember the first one then when I try to answer the second security question it says " looks like we can't recover your account online"
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-amrhos
Jun 25th, 2018 - 2 mons ago
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Seen by 2 customers so far
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GetHuman-amrhos started working on this issue
Jun 25th 10:56am