I have tried to access an old account several times. Now I remember the password but I...

GetHuman-pakaiser's customer service issue with Yahoo from June 2018

5 views
 | 
21827 similar
 | 
0 following
Help with my Yahoo issue
First: share to improve GetHuman-pakaiser's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pakaiser's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pakaiser will want to follow the link below to head to their help center. We will check on GetHuman-pakaiser later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-pakaiser may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-pakaiser's own words
I have tried to access an old account several times. Now I remember the password but I am stuck in a "suspicious activity" loop where it asks questions like my oldest child's nickname which I cannot recall my answer to, he really hasn't had one that stuck.**How do I access my old account *****@***.com?
GetHuman-pakaiser did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-pakaiser fixed the problem
We are waiting for GetHuman-pakaiser to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman-pakaiser fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman-pakaiser
Jun 25th, 2018 - 6 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 5 customers so far
Similar issue to 21827 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-pakaiser started working on this issue
Jun 25th 10:31am