I cannot log into my account to update information

GetHuman702149's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
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Strength in numbers! Companies respond better when others are watching.
GetHuman702149's next move: try the Yahoo help center again.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman702149 will want to follow the link below to head to their help center. We will check on GetHuman702149 later to make sure it's all set or try to help escalate.
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman702149's own words
The problem: I cannot log into my account to update information
GetHuman702149 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman702149 fixed the problem
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Yahoo

Customer service issue
Reported by GetHuman702149
Jun 25th, 2018 - 6 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
Similar issue to 21795 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman702149 started working on this issue
Jun 25th 7:24am