I don't have access to the phone in my recovery or access key

GetHuman-terinda's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
The issue in GetHuman-terinda's own words
The problem: I don't have access to the phone in my recovery or access key
GetHuman-terinda did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman-terinda
Jun 24th, 2018 - 4 mons ago
I have an issue with Yahoo too
Fixed
Seen by 9 customers so far
Similar issue to 21637 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-terinda started working on this issue
Jun 24th 9:55pm
GetHuman-terinda indicated the issue is not fixed yet.
Jun 24th 10:00pm