My son account was hacked and I need info in what to do ASAP!! They changed his email a...

GetHuman-davidlum's customer service issue with Yahoo from June 2018

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GetHuman-davidlum's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-davidlum will want to follow the link below to head to their help center. We will check on GetHuman-davidlum later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-davidlum may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-davidlum's own words
My son account was hacked and I need info in what to do ASAP!! They changed his email address & password
GetHuman-davidlum did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman-davidlum
Jun 24th, 2018 - 6 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
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GetHuman-davidlum started working on this issue
Jun 24th 5:23pm