Trying to retrieve my account on new phone and when I try to sign in it says not correc...

GetHuman815360's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman815360's own words
Trying to retrieve my account on new phone and when I try to sign in it says not correct password...and when try to change password not letting me..still getting emails on old phone if on Wi-Fi
GetHuman815360 did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman815360
Jun 24th, 2018 - 4 mons ago
I have an issue with Yahoo too
Fixed
Seen by 5 customers so far
Similar issue to 21434 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman815360 started working on this issue
Jun 24th 11:25am
GetHuman815360 indicated the issue is not fixed yet.
Jun 25th 9:33pm
GetHuman815360 indicated the issue is not fixed yet.
Jun 25th 9:35pm
GetHuman815360 indicated the issue is not fixed yet.
Jun 25th 9:43pm