Hi my name is shavonte I been trying to login my account but I haven't updated to my ne...

GetHuman814969's customer service issue with Yahoo from June 2018

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What went wrong?
Waiting to see what went wrong with our suggestion for how to get Yahoo help.
Before contacting them, items GetHuman814969 may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman814969's own words
Hi my name is shavonte I been trying to login my account but I haven't updated to my new number so now I can't login
GetHuman814969 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman814969
Jun 24th, 2018 - 4 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 21367 others
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Timeline
GetHuman814969 started working on this issue
Jun 24th 2:41am