I lost my old phone have a new number I can't get in my account...it asked for the old...

GetHuman-ompaloom's customer service issue with Yahoo from June 2018

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The issue in GetHuman-ompaloom's own words
I lost my old phone have a new number I can't get in my account...it asked for the old number to text a code...I don't have that number so can't get it...I have had my account forever..y can't it ask me my security questions I put in...please help me get my account back
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Yahoo

Customer service issue
Reported by GetHuman-ompaloom
Jun 24th, 2018 - 4 mons ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 21599 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-ompaloom started working on this issue
Jun 24th 8:42pm
GetHuman-ompaloom indicated the issue is not fixed yet.
Jul 1st 6:10am
GetHuman-ompaloom indicated the issue is not fixed yet.
Jul 2nd 11:17pm