GetHuman-jrbb's customer service issue with Yahoo from June 2018
Help with my Yahoo issue
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Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-jrbb's own words
My husband died July ****. My Yahoo account is in my name, but has me as "male" and lists his birthday, not mine. How do I close this account, open a new one with correct profile info, and transfer all my yahoo email accounts into the corrected one? My yahoo.com email doesn't always activate, anyway.
GetHuman-jrbb did not yet indicate what Yahoo should do to make this right.
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