My identity was recently stolen and I'm locked out of an ** year old Facebook account f...

GetHuman786248's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman786248's own words
My identity was recently stolen and I'm locked out of an ** year old Facebook account full of pictures that don't exist anywhere else and a * year old Google account with *** photos that only exist on a Google photos backup. The Facebook account was made when I used my ymail account and is listed as a recovery email and also on the Spotify I can't even cancel because it's linked to the Facebook and my google account also has this ymail account listed as a recovery email. The email address I'm messaging about is *****@***.com and I cannot for the life of me remember the password
GetHuman786248 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman786248
Jun 15th, 2018 - 9 mons ago
I have an issue with Yahoo too
Fixed
Seen by 14 customers so far
Similar issue to 17941 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman786248 started working on this issue
Jun 15th, 2018 1:59am
GetHuman786248 indicated the issue is not fixed yet.
Jun 15th, 2018 4:52am
GetHuman786248 indicated the issue is not fixed yet.
Jun 15th, 2018 6:43am
GetHuman786248 indicated the issue is not fixed yet.
Jun 15th, 2018 6:45am
GetHuman786248 indicated the issue is not fixed yet.
Jun 16th, 2018 3:00am
GetHuman786248 indicated the issue is not fixed yet.
Jun 16th, 2018 3:03am
GetHuman786248 indicated the issue is not fixed yet.
Jun 16th, 2018 8:34pm
GetHuman786248 indicated the issue is not fixed yet.
Jun 19th, 2018 6:32am
GetHuman786248 indicated the issue is not fixed yet.
Jun 22nd, 2018 6:21am
GetHuman786248 indicated the issue is not fixed yet.
Jun 22nd, 2018 6:21am
GetHuman786248 indicated the issue is not fixed yet.
Jun 22nd, 2018 6:23am