My ex boyfriend changed the password on my Yahoo email account and on my Facebook I can...

GetHuman783622's customer service issue with Yahoo from June 2018

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The issue in GetHuman783622's own words
My ex boyfriend changed the password on my Yahoo email account and on my Facebook I can now not access my Facebook and I can't retrieve the password because I can't get into my email so I've tried everything even when it says to type in phone number it gives me someone else's account the phone number that comes up as mine I no longer have access to I've had a new phone now for four months so I really need help I've been trying for * days straight to figure this out and to contact you guys and get help and I've had no luck at all please help
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Yahoo

Customer service issue
Reported by GetHuman783622
Jun 14th, 2018 - 9 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 17696 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman783622 started working on this issue
Jun 14th, 2018 1:22pm
GetHuman783622 shared this issue with friends on Facebook
Jun 14th, 2018 1:23pm