I want to reset my password on my email account because I forgot my old password* unfor...

GetHuman-kacompan's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-kacompan's own words
I want to reset my password on my email account because I forgot my old password* unfortunately, I do not have access to my old phone number and they are going to send the account key code on there. I recently changed my phone number. This is the email address of the account that I am trying to get access into: *****@***.com. My old phone number is: **********. Please help me with this dilemma. Thank you for your kind consideration.
GetHuman-kacompan did not yet indicate what Yahoo should do to make this right.
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How GetHuman-kacompan fixed the problem
This is not helpful at all but I just suddenly remembered my password.
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Customer service issue
Reported by GetHuman-kacompan
Jun 14th, 2018 - 9 mons ago
I have an issue with Yahoo too
Fixed
GetHuman-kacompan shared how to fix
Seen by 6 customers so far
Similar issue to 17591 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-kacompan started working on this issue
Jun 14th, 2018 3:12am
GetHuman-kacompan indicated the issue is not fixed yet.
Jun 14th, 2018 4:18am
GetHuman-kacompan indicated the issue is not fixed yet.
Jun 14th, 2018 4:32am
GetHuman-kacompan confirmed the issue is fixed. Hooray!
Jun 15th, 2018 6:52am