I have forgotten the password to my *****@***.com account. My daughter help me set up m...

GetHuman-jenetpen's customer service issue with Yahoo from June 2018

2 views
 | 
17569 similar
 | 
0 following
Help with my Yahoo issue
First: share to improve GetHuman-jenetpen's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jenetpen's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jenetpen will want to follow the link below to head to their help center. We will check on GetHuman-jenetpen later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jenetpen may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-jenetpen's own words
I have forgotten the password to my *****@***.com account. My daughter help me set up my account and used her email as my alternate email. She has now passed away an I don’t have access to her email anymore. I am hoping to be able to change my alternate email to my other yahoo email witch is “*****@***.com” (without the little quotations marks on either side of it). I’m not sure how to go about doing this myself an believe me I have spent hours trying to!!! If there is any way you could help me out with this it would be greatly appreciated!!!
GetHuman-jenetpen did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-jenetpen fixed the problem
We are waiting for GetHuman-jenetpen to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman-jenetpen fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman-jenetpen
Jun 14th, 2018 - 9 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 17569 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jenetpen started working on this issue
Jun 14th, 2018 2:28am