I got a new phone plan I’m with at&t now. That means I have a totally new number. In or...

GetHuman782721's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman782721's own words
I got a new phone plan I’m with at&t now. That means I have a totally new number. In order for me to access my account I have to be able to verify my account with an automated text sent to my old number in which I no longer have access to. My older number is *** *** ****. I know the numbers but can’t check it for the automated text that y’all send me. My email is B*****@***.com. That’s the email that has my old number attached to it that I need to get into but can’t. I can be reached at my new number at *** *** ****. Thank you I hope to get this resloved soon.
GetHuman782721 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman782721 fixed the problem
We are waiting for GetHuman782721 to fix the problem and share the solution with the rest of us customers.
Please help with my Yahoo issue
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman782721
Jun 14th, 2018 - 9 mons ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 17561 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman782721 started working on this issue
Jun 14th, 2018 2:01am
GetHuman782721 indicated the issue is not fixed yet.
Jun 15th, 2018 3:44am
GetHuman782721 indicated the issue is not fixed yet.
Jun 17th, 2018 6:54am