I can't access my email account, it says it is not recognised, and I know the log in de...

GetHuman782581's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
The issue in GetHuman782581's own words
I can't access my email account, it says it is not recognised, and I know the log in details are correct. I have tried sending an email to the account, and that is returned with a message saying the account is disabled or discontinued. I last used the account about * weeks ago, at the same time as another one I have, which is still working fine. *I have tried to use the sign in helper, but am getting no where. It is so sad because when I looked for emails sent from my main account to the address which is no longer working, it says that I send about *** emails to that account since ****, which is true, I have been keeping a diary to my two very young daughters, which I hope will fill in some of the gaps in their lives, once I have died. There is a collection of photos, simple text, and notes about who is in the pictures, and what we were all doing at the time....I am heart broken if it is lost, I could never repeat the work I have done. Can anyone help me recover this account?
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Yahoo

Customer service issue
Reported by GetHuman782581
Jun 14th, 2018 - 9 mons ago
I have an issue with Yahoo too
Fixed
Seen by 5 customers so far
Similar issue to 17536 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman782581 started working on this issue
Jun 14th, 2018 12:56am
GetHuman782581 indicated the issue is not fixed yet.
Jun 14th, 2018 8:24am
GetHuman782581 indicated the issue is not fixed yet.
Jun 14th, 2018 8:25am
GetHuman782581 indicated the issue is not fixed yet.
Jun 15th, 2018 6:40am