I had this email address that I used as my main email address when I was younger and no...

GetHuman-macasost's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
The issue in GetHuman-macasost's own words
I had this email address that I used as my main email address when I was younger and now I can't access it because I forgot the password, I dont remember the recovery email address that I provided and the recovery phone number no longer works. *I actually created a new email address when I changed my name after my mom and stepdad separated and I didnt access my old email address for years so when I tried to access it I was unnsuccessful.*I have personal records that can prove it is my email address and I still have an id and my passport back when I was still using my previous name.*Hopefully you could help me in having access to this account again**My old email address that I am referring above is: *******@***.com
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Customer service issue
Reported by GetHuman-macasost
Jun 13th, 2018 - 9 mons ago
I have an issue with Yahoo too
Fixed
Seen by 6 customers so far
Similar issue to 17312 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-macasost started working on this issue
Jun 13th, 2018 2:42pm
GetHuman-macasost indicated the issue is not fixed yet.
Jun 14th, 2018 4:30pm
GetHuman-macasost indicated the issue is not fixed yet.
Jun 14th, 2018 4:33pm