I’ve started getting the message “cannot relay” when trying to send outgoing emails. I...

GetHuman-nspalmqu's customer service issue with Yahoo from June 2018

17234 similar
0 following
Help with my Yahoo issue
First: share to improve GetHuman-nspalmqu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nspalmqu's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nspalmqu will want to follow the link below to head to their help center. We will check on GetHuman-nspalmqu later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-nspalmqu may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-nspalmqu's own words
I’ve started getting the message “cannot relay” when trying to send outgoing emails. I still get incoming emails. This is happening on my iPhone * and my older iPad. I’ve got the most recent IOS updates. I’ve followed various instructions found online for deleting and reinstalling the account, turned the devices off completely, put in my name and email password for STMP etc. I can’t send email using the Yahoo! Mail app or the Mail app that comes with the iPad and iPhone. I can’t send from the Yahoo! Mail online web site either. I’ve asked around and others locally aren’t having problems. This appears to be an ongoing yahoo mail issue for some, including me.
GetHuman-nspalmqu did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-nspalmqu fixed the problem
We are waiting for GetHuman-nspalmqu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman-nspalmqu fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-nspalmqu
Jun 13th, 2018 - 9 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 17234 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-nspalmqu started working on this issue
Jun 13th, 2018 11:19am