I’ve started getting the message “cannot relay” when trying to send outgoing emails. I...

GetHuman-nspalmqu's customer service issue with Yahoo from June 2018

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The issue in GetHuman-nspalmqu's own words
I’ve started getting the message “cannot relay” when trying to send outgoing emails. I still get incoming emails. This is happening on my iPhone * and my older iPad. I’ve got the most recent IOS updates. I’ve followed various instructions found online for deleting and reinstalling the account, turned the devices off completely, put in my name and email password for STMP etc. I can’t send email using the Yahoo! Mail app or the Mail app that comes with the iPad and iPhone. I can’t send from the Yahoo! Mail online web site either. I’ve asked around and others locally aren’t having problems. This appears to be an ongoing yahoo mail issue for some, including me.
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Yahoo

Customer service issue
Reported by GetHuman-nspalmqu
Jun 13th, 2018 - 9 mons ago
I have an issue with Yahoo too
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Seen by 2 customers so far
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Timeline
GetHuman-nspalmqu started working on this issue
Jun 13th, 2018 11:19am