Hi. I am the executor of my late father's estate. I need to gain access to his email a...

GetHuman772721's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman772721's own words
Hi. I am the executor of my late father's estate. I need to gain access to his email account and we no longer have the service going to his cell phone. Trying to avoid having to reinstate the service on the cell phone if I can help it. It is very important that I get access to this account. His computer was compromised and wiped and the apple store helped me reset his apple ID yesterday so we can re access his icloud. However, the verification email went to his sbcglobal.net account. Can you help me? I have letters of testamentary, death certificate, my personal identification ie drivers license that I'm happy to send you. Please let me know if you can help. his account is *****@***.com**Look forward to your reply and hoping you can help. We need access to finish sorting out his estate. Thank you.
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Customer service issue
Reported by GetHuman772721
Jun 11th, 2018 - 9 mons ago
I have an issue with Yahoo too
Fixed
Seen by 14 customers so far
Similar issue to 16473 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman772721 started working on this issue
Jun 11th, 2018 6:14pm
GetHuman772721 indicated the issue is not fixed yet.
Jun 11th, 2018 7:46pm
GetHuman772721 indicated the issue is not fixed yet.
Jun 11th, 2018 7:48pm
GetHuman772721 indicated the issue is not fixed yet.
Jun 11th, 2018 7:56pm
GetHuman772721 indicated the issue is not fixed yet.
Jun 11th, 2018 11:31pm