It haven’t fix my problem. Please help assist it ASAP. Thank you

GetHuman770291's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
The issue in GetHuman770291's own words
I want to disable my mail account key due to my previous phone software problem and change a new handset. I’m trying to sign in but it ask me the account key code and I can’t access to my mail box, can’t verify my account key code. **Please help assist as I have important mail with this account.**My email address: *****@***.com
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Yahoo

Customer service issue
Reported by GetHuman770291
Jun 11th, 2018 - 9 mons ago
I have an issue with Yahoo too
Fixed
Seen by 23 customers so far
Similar issue to 519 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman770291 started working on this issue
Jun 11th, 2018 1:18am
GetHuman770291 indicated the issue is not fixed yet.
Jun 11th, 2018 5:20am
GetHuman770291 indicated the issue is not fixed yet.
Jun 11th, 2018 5:21am
GetHuman770291 indicated the issue is not fixed yet.
Jun 11th, 2018 5:25am
GetHuman770291 indicated the issue is not fixed yet.
Jun 11th, 2018 5:25am
GetHuman770291 indicated the issue is not fixed yet.
Jun 11th, 2018 6:31am
GetHuman770291 indicated the issue is not fixed yet.
Jun 11th, 2018 6:31am
GetHuman770291 indicated the issue is not fixed yet.
Jun 11th, 2018 6:32am
GetHuman770291 indicated the issue is not fixed yet.
Jun 11th, 2018 6:34am
GetHuman770291 indicated the issue is not fixed yet.
Jun 11th, 2018 8:14am
GetHuman770291 indicated the issue is not fixed yet.
Jun 11th, 2018 8:15am
GetHuman770291 indicated the issue is not fixed yet.
Jun 11th, 2018 8:17am
GetHuman770291 indicated the issue is not fixed yet.
Jun 11th, 2018 5:33pm
GetHuman770291 indicated the issue is not fixed yet.
Jun 12th, 2018 6:43am
GetHuman770291 indicated the issue is not fixed yet.
Jun 12th, 2018 8:25am
GetHuman770291 indicated the issue is not fixed yet.
Jun 12th, 2018 1:44pm
GetHuman770291 indicated the issue is not fixed yet.
Jun 14th, 2018 12:05am
GetHuman770291 indicated the issue is not fixed yet.
Jun 15th, 2018 11:00am