Recovery email same as one on account

GetHuman765792's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
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Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman765792 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman765792 can let us know if they help or not.
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The issue in GetHuman765792's own words
Set new recovery email ... I made an email in middle school, set the recovery email to the same email as account. I have tried many if my old passwords that I have used in past and none have worked. I am now unable to access my Facebook and Play Station Network and really need help.*,Shane
My current recovery email is the email on the account, setting me on a loop.
Just let me change recovery email or just let me log in using password
I have an issue with Yahoo too
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Customer service issue
Reported by GetHuman765792
Jun 9th, 2018 - a yr ago
I have an issue with Yahoo too
Seen by 4 customers so far
Similar issue to 553 others
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Items needed
Email on Account
Name of Account Holder
GetHuman765792 started working on this issue
Jun 9th, 2018 6:35am
GetHuman765792 indicated the issue is not fixed yet.
Jun 9th, 2018 7:36am
GetHuman765792 indicated the issue is not fixed yet.
Jun 9th, 2018 7:38am