unable to access my yahoo email account. forgot password and was login in using the acc...

GetHuman762305's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman762305's own words
unable to access my yahoo email account. forgot password and was login in using the access code sent to my cell phone but now will not even let me get to access code screen says uh-oh that its unable to recover account online. Really need to access it today have important emails that i need to open having to do with school work. can you send info to a different email?
GetHuman762305 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman762305 fixed the problem
We are waiting for GetHuman762305 to fix the problem and share the solution with the rest of us customers.
Please help with my Yahoo issue
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman762305
Jun 8th, 2018 - 4 mons ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 483 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman762305 started working on this issue
Jun 8th 5:01am
GetHuman762305 indicated the issue is not fixed yet.
Jun 8th 6:06am
GetHuman762305 indicated the issue is not fixed yet.
Jun 8th 6:07am