unable to access my yahoo email account. forgot p***word and was login in using the acc...

GetHuman762305's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
unable to access my yahoo email account. forgot p***word and was login in using the access code sent to my cell phone but now will not even let me get to access code screen says uh-oh that its unable to recover account online. Really need to access it today have important emails that i need to open having to do with school work. can you send info to a different email?
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman762305
Jun 8th, 2018 - 14d ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 483 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman762305 started working on this issue
Jun 8th 5:01am
GetHuman762305 indicated the issue is not fixed yet.
Jun 8th 6:06am
GetHuman762305 indicated the issue is not fixed yet.
Jun 8th 6:07am