I can't reset my password because when I try to get into my account it automatically go...

GetHuman-alicialo's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-alicialo's own words
I can't reset my password because when I try to get into my account it automatically goes to wanting to send me information to the defunct hotmail account and won't let me put in my phone number. I think it is because I have tried so many times and it automatically goes to not being able to do anything.
GetHuman-alicialo did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman-alicialo
Jun 8th, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 2 customers so far
Similar issue to 303 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-alicialo started working on this issue
Jun 8th 3:09am
GetHuman-alicialo indicated the issue is not fixed yet.
Jun 8th 3:09am