I can not access my yahoo account anymore due to my older phone being broken. The reaso...

GetHuman-nathankn's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman-nathankn may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman-nathankn's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nathankn will want to follow the link below to head to their help center. We will check on GetHuman-nathankn later to make sure it's all set or try to help escalate.
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue and preferred resolution, in GetHuman-nathankn's own words:
I can not access my yahoo account anymore due to my older phone being broken. The reason it won’t work is because my security account was set up through my old phone which I have no access to. I have a new phone as well as a new number.
I trust that Yahoo will make this right and come up with a resolution that is fair.
Help with my Yahoo issue
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Yahoo

Customer service issue
Reported by GetHuman-nathankn
Jun 7th, 2018 - 2 mons ago
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Seen by 7 customers so far
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Timeline
GetHuman-nathankn started working on this issue
Jun 7th 10:00pm