****o! I no longer have my old phone number accessible along with my backup email. I kn...

GetHuman-skter_ze's customer service issue with Yahoo from June 2018

2 views
 | 
323 similar
 | 
0 following
Help with my Yahoo issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Yahoo help.
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue and preferred resolution, in GetHuman-skter_ze's own words:
****o! I no longer have my old phone number accessible along with my backup email. I know my p***word for my email, but cannot log in as I need a verification code. Would you be able to ***ist on getting my account updated with new backup email & number? Any help would be appreciated. Thank you in advance and have a wonderful day.
I trust that Yahoo will make this right and come up with a resolution that is fair.
Help with my Yahoo issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman-skter_ze fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman-skter_ze
Jun 7th, 2018 - 14d ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 323 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-skter_ze started working on this issue
Jun 7th 9:44pm