So yesterday my phone was robbed by some heartless stranger and all my emails are on it...

GetHuman-khypotpo's customer service issue with Yahoo from June 2018

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Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
So yesterday my phone was robbed by some heartless stranger and all my emails are on it. I tried to open my * yahoo email address but unfortunately pssword was incorrect and i cant even remember it. **I have provided a phone number as two factor authentication but that number was no longer working. **Can you pls help me to retrieve my emails. **Email Adrress *: *****@***.com*Email Address *: *****@***.com.
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-khypotpo
Jun 7th, 2018 - 2 mons ago
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Fixed
Seen by 4 customers so far
Similar issue to 356 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-khypotpo started working on this issue
Jun 7th 6:12pm
GetHuman-khypotpo indicated the issue is not fixed yet.
Jun 7th 7:17pm
GetHuman-khypotpo indicated the issue is not fixed yet.
Jun 7th 7:18pm