Password Needs to be Reset - No recovery option is working.

GetHuman-terasaar's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Yahoo help.
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-terasaar's own words
Log into my email account. ... I can’t remember my Yahoo mail password. The recovery option is not working for me. I need help resetting it. The website is no help* I’ve tried it several times.
none of the suggestions given on the website are working, and I would love to actually speak to a real live person about this, but you have no phone number for me to contact you.
calling me to help me reset the password.
I have been a customer for over ** years.
I have tried all suggestions given on the website.
I have an issue with Yahoo too
How GetHuman-terasaar fixed the problem
We are waiting for GetHuman-terasaar to fix the problem and share the solution with the rest of us customers.
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Yahoo

Yahoo mail for both desktop and mobil
Customer service issue
Reported by GetHuman-terasaar
Jun 7th, 2018 - a yr ago
I have an issue with Yahoo too
Fixed
Seen by 14 customers so far
Similar issue to 671 others
0 customers following this
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-terasaar started working on this issue
Jun 7th, 2018 12:14pm
GetHuman-terasaar indicated the issue is not fixed yet.
Jun 8th, 2018 3:15pm
GetHuman-terasaar indicated the issue is not fixed yet.
Jun 8th, 2018 3:35pm
GetHuman-terasaar indicated the issue is not fixed yet.
Jun 8th, 2018 3:38pm
GetHuman-terasaar indicated the issue is not fixed yet.
Jun 8th, 2018 3:38pm
GetHuman-terasaar indicated the issue is not fixed yet.
Jun 10th, 2018 10:20pm
GetHuman-terasaar indicated the issue is not fixed yet.
Jun 13th, 2018 10:32pm