Used this old account of mine for work and don't has e the phone to recover it.i know the number and have a new account now. Old account contain important pictures and other info. Pls help me

GetHuman-dmanglon's customer service issue with Yahoo from June 2018

16 views
 | 
535 similar
 | 
0 following
Help with my Yahoo issue
What went wrong?
Waiting to what went wrong with our suggestion for how to get Yahoo help.
The issue and preferred resolution, in GetHuman-dmanglon's own words:
I was trying to recover old game id ... No longer have my old phone to recover my p***word but do know my old number. I ask if u can have me reset my p***word of old yahoo account sent to my new one as a verification that it's me. Or how would you prefer.
This is frustrating because I can't reset my p***word which the phone I don't have to verify it's me.there is no other way so I'm trying this now
They could make this right if i could have a chance to answer some of my profile like d.o.b or email me a reset p***word to new yahoo accnt. Or what ways best
I've been with yahoo for about *-**yrs. I've expected if there could be other ways solutions if problems like me right now occurs. At least will better if there was a call center for customers.
Tried all that I could verify it's me but seems I buddy need to have my old phone which is nonfunctional
Help with my Yahoo issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman-dmanglon fixes it.
This email address isn't valid

Yahoo

Need to reset account to gain my game info online
Customer service issue
Reported by GetHuman-dmanglon
Jun 7th, 2018 - 12d ago
I have an issue with Yahoo too
Not resolved
Seen by 16 customers so far
Similar issue to 535 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-dmanglon started working on this issue
Jun 7th 9:04am