I can’t login to my yahoo account. When I go to reset the p***word, someone’s phone num...

GetHuman-miguelna's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman-miguelna may need:
Email on Account, Username, Password, and Name of Account Holder
What went wrong?
Waiting to what went wrong with our suggestion for how to get Yahoo help.
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue and preferred resolution, in GetHuman-miguelna's own words:
I can’t login to my yahoo account. When I go to reset the p***word, someone’s phone number appears. I don’t know what to do. Can you please help?
I trust that Yahoo will make this right and come up with a resolution that is fair.
Help with my Yahoo issue
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Yahoo

Customer service issue
Reported by GetHuman-miguelna
Jun 7th, 2018 - 12d ago
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Seen by 2 customers so far
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Timeline
GetHuman-miguelna started working on this issue
Jun 7th 4:28am