I have a rocketmail account that I can no longer get into. I know the email and I know...

GetHuman-joleneri's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman-joleneri may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman-joleneri's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-joleneri will want to follow the link below to head to their help center. We will check on GetHuman-joleneri later to make sure it's all set or try to help escalate.
Yahoo Help Center
The issue and preferred resolution, in GetHuman-joleneri's own words:
I have a rocketmail account that I can no longer get into. I know the email and I know the p***word but it doesn't let me get into my own account.... I'm guessing because I haven't used it for so long..however my Pinterest is connected to this email and now I can't make changes there either because I can't get into my email
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-joleneri
Jun 6th, 2018 - 12d ago
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Seen by 3 customers so far
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GetHuman-joleneri started working on this issue
Jun 6th 9:02pm