cannot rest password.*i'd like you to change my password

GetHuman-optimalr's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
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Strength in numbers! Companies respond better when others are watching.
GetHuman-optimalr's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-optimalr will want to follow the link below to head to their help center. We will check on GetHuman-optimalr later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-optimalr may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-optimalr's own words
The problem: cannot rest password.*i'd like you to change my password
GetHuman-optimalr did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman-optimalr
Jun 6th, 2018 - 6 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 575 others
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Timeline
GetHuman-optimalr started working on this issue
Jun 6th 5:58pm