I need to change my email but cant

GetHuman-bevyrn's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman-bevyrn may need:
Email on Account, Username, Password, and Name of Account Holder
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Yahoo help.
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue and preferred resolution, in GetHuman-bevyrn's own words:
The problem I ran into: I need to change my email but cant
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-bevyrn
Jun 6th, 2018 - 2 mons ago
I have an issue with Yahoo too
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Seen by 3 customers so far
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GetHuman-bevyrn started working on this issue
Jun 6th 5:39pm