I haven't been able to get into my yahoo mail account. Keeps wanting an account key. Ho...

GetHuman-vanluec's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
I haven't been able to get into my yahoo mail account. Keeps wanting an account key. However I have changed phone numbers since and don't have access to that number so I can't get an account key sent to my phone. And I really need to get into my email account. PLEASE HELP!!!! *My account is under *****@***.com
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-vanluec
Jun 6th, 2018 - 17d ago
I have an issue with Yahoo too
Fixed
Seen by 15 customers so far
Similar issue to 30 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-vanluec started working on this issue
Jun 6th 3:46pm
GetHuman-vanluec indicated the issue is not fixed yet.
Jun 6th 9:42pm
GetHuman-vanluec indicated the issue is not fixed yet.
Jun 6th 9:45pm
GetHuman-vanluec indicated the issue is not fixed yet.
Jun 7th 8:01pm
GetHuman-vanluec indicated the issue is not fixed yet.
Jun 7th 8:03pm
GetHuman-vanluec indicated the issue is not fixed yet.
Jun 7th 8:04pm