When I go to "My portfolio", which is a list of stocks I am watching or have, on my Yah...

GetHuman754118's customer service issue with Yahoo from June 2018

10 views | 136 similar | 0 following
Help with my Yahoo issue
GetHuman754118's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman754118 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman754118 can let us know if they help or not.
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The issue in GetHuman754118's own words
Fix my Yahoo home page. ... When I go to "My portfolio", which is a list of stocks I am watching or have, on my Yahoo page, the page allows me to click on my name and the stocks appear in disheveled order and the page is "greyed out". Nothing is live. In other words, I cannot make changes such as reorder, or add a stock or delete one. Also, the news articles that come up under "news for you", is not the kind of news I used to get. One day my Yahoo page changed to the mess it is currently in and I can't change it back. I just want to delete Yahoo and go with another site for my home page. If you can help, that would be great.
Unless I get to speak with a tech who knows what is wrong, it will never get fixed. In which case I will delete yahoo as my homepage and all of the ads that go with it.
I want someone to contact me from Yahoo that knows how to fix it.
I have been a customer for many many years. I am disgusted that there is no phone number to reach Yahoo. I have very little faith that this issue will get resolved. Hence Yahoo will lose another customer.
Get Human is trying to fix it but with no luck.
How GetHuman754118 fixed the problem

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Yahoo

Technical help
Customer service issue
Reported by GetHuman754118
Jun 5th, 2018 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 136 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman754118 started working on this issue
Jun 5th, 2018 10:09pm
GetHuman754118 indicated the issue is not fixed yet.
Jun 5th, 2018 11:12pm
GetHuman754118 indicated the issue is not fixed yet.
Jun 6th, 2018 2:39pm
GetHuman754118 indicated the issue is not fixed yet.
Jun 6th, 2018 11:30pm
GetHuman754118 indicated the issue is not fixed yet.
Jun 9th, 2018 4:08pm
GetHuman754118 indicated the issue is not fixed yet.
Jun 9th, 2018 4:12pm

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