My grandad has forgotten his password to his yahoo emails. When he clicks the forgotten...
GetHuman-aprilrob's customer service issue with Yahoo from June 2018
Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-aprilrob's own words
My grandad has forgotten his password to his yahoo emails. When he clicks the forgotten password option, it comes up to enter digits from his mobile number. The mobile number that comes up is his old one and he can’t remeber the number. Is there another way he is able to gain access to his emails and request a new password?
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