I am attempting to open my yahoo mail app with my Sony Xperia Z* but upon doing so a me...

GetHuman751828's customer service issue with Yahoo from June 2018

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The issue in GetHuman751828's own words
I am attempting to open my yahoo mail app with my Sony Xperia Z* but upon doing so a message saying "stop working'appeared several times on my screen. Due to this reason, I uninstalled the app and re-installed it again hoping that it will work well. Surprisingly, when I attempt to login with my account, yahoo was asking for mobile number for verification. Unfortunately, I have not been using the registered number two years ago. Moreso, I cannot give them an alternative email for recovery because I can't remember if I add one or not. This email account is very importnant to me as this may contain some relevant emails and contacts pertaning to my work and applications. Please do some actions to fix this. If possible please remove the account key so that I can access it without code verification. My email account is " *****@***.com".*Thank you and I am hoping for a immediate positive response.

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Yahoo

Customer service issue
Reported by GetHuman751828
Jun 5th, 2018 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 93 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman751828 started working on this issue
Jun 5th, 2018 1:56pm
GetHuman751828 indicated the issue is not fixed yet.
Jun 5th, 2018 8:44pm
GetHuman751828 indicated the issue is not fixed yet.
Jun 5th, 2018 8:46pm
GetHuman751828 indicated the issue is not fixed yet.
Jun 5th, 2018 8:46pm
GetHuman751828 indicated the issue is not fixed yet.
Jun 6th, 2018 6:07pm

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