I’ve tried and tried to get into both of my accounts but I can’t, the first one that I...
GetHuman-cookraci's customer service issue with Yahoo from June 2018
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-cookraci's own words
I’ve tried and tried to get into both of my accounts but I can’t, the first one that I care about the most (*****@***.com) I can’t remember the password and unfortunately I don’t have the phone number ***-***-**** anymore so I can’t reset it by that. I really need this email back. My new number is ***-***-****. Any help would be greatly appreciated. My second account (*****@***.com) wants an account key which I’ve never had to do before and I also don’t have the number ***-***-**** listed under that account anymore. I know the password to that email why can’t I just use that? Why do I have to have an account key. I don’t ever remember setting that up. Again any help would be greatly appreciated. Thank you
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