I cannot get into my email *****@***.com I've tried everything! I had a stroke and can...

GetHuman746878's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman746878's own words
I cannot get into my email *****@***.com I've tried everything! I had a stroke and cannot remember my pw or other email also have very important things that I need acess. Please help me
GetHuman746878 did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman746878
Jun 4th, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 3 customers so far
Similar issue to 383 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman746878 started working on this issue
Jun 4th 5:22am
GetHuman746878 indicated the issue is not fixed yet.
Jun 4th 5:24am