Hi I'm trying gain access to an email account I made about ** years ago. The email add...

GetHuman-wardball's customer service issue with Yahoo from July 2018

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Help with my Yahoo issue
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GetHuman-wardball's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wardball will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-wardball can let us know if they help or not.
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Before contacting them, items GetHuman-wardball may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-wardball's own words
Hi I'm trying gain access to an email account I made about ** years ago. The email address is *****@***.com and I really need this account back. the recovery email I have listed is another email account I don't have access too because I forgot the password. I can tell you whats in the email who I sent messages too also it has all of my music and old instrumentals in. I have pictures of me in my email that will prove the account is my account. For some reason when I click forgot password it wont even let me try to answer my security questions. I give yahoo permission to go thru my emails whatever you need to do. I'm willing to answer any questions regarding my account I can name a few people ive talked to thru emails and everything. plz I really need that account back thanks. my name is jesse Anderson by the way. and I can tell you one of the passwords I used for the account is "*thward" and another password was "wardballer"

GetHuman-wardball did not yet indicate what Yahoo should do to make this right.

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Yahoo

Customer service issue
Reported by GetHuman-wardball
Jul 5th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 26727 others
0 customers following this

Timeline

GetHuman-wardball started working on this issue
Jul 5th, 2018 12:14am

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