I am unable to sign into my yahoo account because I cannot remember the password. It i...

GetHuman-shellwow's customer service issue with Yahoo from July 2018

10 views | 26673 similar | 0 following
Help with my Yahoo issue
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Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shellwow will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-shellwow can let us know if they help or not.
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The issue in GetHuman-shellwow's own words
Sign in to my old account ... I am unable to sign into my yahoo account because I cannot remember the password. It is asking me for my favorite aunt and my favorite singers last name, I never filled out answers for these questions so I am unable to get into my account. The account I'm trying to get into is SteelerG*****@***.com*Michelle Wolfensperger
This is an account that I have a facebook account with and I have not used that one for awhile either. When I was asked to give answers to questions, I didn't recognize those questions and filling them out. I need HELP PLEASE!!!!
PLEASE get me into my account.
I have * accounts with yahoo and have had them for years. I don't want to lose any of my accounts because different people have the different account emails.
I have tried answering the questions and also all of the passwords that I have used.
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Yahoo

Account
Customer service issue
Reported by GetHuman-shellwow
Jul 4th, 2018 - 4 years ago
Fixed
Seen by 10 customers so far
Similar issue to 26673 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-shellwow started working on this issue
Jul 4th, 2018 9:12pm
GetHuman-shellwow indicated the issue is not fixed yet.
Jul 4th, 2018 10:14pm
GetHuman-shellwow indicated the issue is not fixed yet.
Jul 4th, 2018 10:18pm
GetHuman-shellwow indicated the issue is not fixed yet.
Jul 4th, 2018 10:18pm
GetHuman-shellwow indicated the issue is not fixed yet.
Jul 4th, 2018 11:16pm
GetHuman-shellwow indicated the issue is not fixed yet.
Jul 4th, 2018 11:25pm
GetHuman-shellwow indicated the issue is not fixed yet.
Jul 5th, 2018 10:23pm

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